Coastlife Pools and Spas Pty Ltd values your privacy and aims to comply with the Privacy Act 1988 and other applicable privacy laws. This page presents the topics covered by the current published policy in clear language.
What is personal information?
Personal information is information or an opinion about an identified person, or a person who can reasonably be identified. It can identify you directly or indirectly.
What information do we collect?
The details depend on how you deal with us. They may include your name, postal or street address, date of birth, email address and phone number. A pool enquiry may also include property details and information you choose to provide about your project.
How do we collect information?
We collect information when you contact us by phone, in person or online; complete a form, survey or questionnaire; attend an event; join a mailing list; or apply to work with us.
How do we use and disclose it?
We use information to answer enquiries, provide requested services, improve our services, administer the business, and carry out research or marketing. We may disclose it to third parties in circumstances where you would reasonably expect disclosure in connection with these activities.
How do we protect and retain information?
We take reasonable steps to keep information confidential and secure through physical, access and technical controls. We keep it only as long as needed for our relationship with you or to meet legal record-keeping obligations.
Website analytics and marketing
Website analytics help us understand visits and improve our services. The current policy also describes direct marketing, advertising and personalisation. You can opt out of marketing by using an unsubscribe instruction or contacting us.
Access, corrections and complaints
Contact us to ask for access to or correction of the personal information we hold. We usually respond within seven days. You can also contact Mr John S Halligan with a privacy complaint. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.
Other websites
Links to third-party sites may lead to their own collection of personal information. Their operators are responsible for their privacy practices and policies.
Contact the privacy officer
Attention: Coastlife Pools and Spas Pty Ltd Privacy Officer, 26 Red Gum Circuit, Sapphire Beach NSW 2450.
Email info@coastlifepools.com.au or call 0432 826 107.